Suggestions, Comments and Complaints

Boundary Court Surgery aims to give a friendly and professional service to all our patients. However, if you have any concerns about any aspect of our service, please let us know. Speak to whoever you feel most comfortable with – your GP, our practice managers or our reception staff will be happy to help.

To tell us what you think about our service, you can either use the Friends and Family test to give us brief anonymous feedback, or you may use our Feedback Triage to leave more detailed feedback.

We are always looking for ways to improve the care we give our patients.

Should you have a complaint about any matter, please ask the receptionist for our Complaints Form, which details our complaints procedure.

Alternatively, you can contact NHS England on:

For further details about how to make a complaint to NHS England, please visit the NHS England website:

If you remain dissatisfied with the outcome, you may refer the matter to: