Commitment and Responsibility

Boundary Court Surgery’s commitment to you

  • You will be greeted politely and treated with respect and courtesy by all members of the health team.
  • You will be offered an appointment with a doctor within 48 hours.
  • You will be offered a same day emergency appointment if you need to see a doctor urgently.
  • You have the right to see your health records, subject to the limitations of the law. These are kept confidential at all times.
  • All information disclosed to you remains confidential.
  • Suggestions, comments and complaints will be dealt with promptly.

Your responsibility to us