Requests for repeat prescriptions are not accepted by telephone for reasons of safety and confidentiality. Please either visit the surgery, or send your request by post, by fax to 0208 887 9939, or use the online request service. If possible use the duplicate side of your last prescription for requesting repeat items. Otherwise, write a clear note giving your name, date of birth, address and medication required. Please allow a minimum 48 hours or two working days for prescriptions to be processed. Many local pharmacies also offer a repeat prescription collection service, but this may take longer than two working days, as most requests are not passed to us immediately. If you request something you have not had for some time, or something the Doctor has not authorised as a repeated item, you may also have to wait longer as a doctor will have to check and authorise your request.
If you have been recommended a particular medicine by a private doctor, your GP practice is under no obligation to transfer a private prescription to an NHS one. Your GP will assist with the request only if it meets local NHS prescribing guidance and there is documented evidence supporting its effectiveness for your condition. Further advice is available from the surgery.
All computer prescriptions will have a clear review date stated. This means the Doctor may want to see you or speak to you about your medication before continuing it. This is to ensure your safety and reduce waste. For prescription enquiries, please phone between 9.00 am and 4.00 pm.